14 Articles
- What is our refund policy? OutreachPlus no-risk money back guarantee offers that, if at any time within the first 14 days of opening your paid Account you decide... April 05, 2019
- Do you provide Pay as you use billing option? We have Free, Solo, Multi User and Team/Agency billing plan. Currently "pay as you use” billing option is not available. ... April 05, 2019
- Is there any way to enable time stamp as well in the logs? Not at the moment, but our development team is working on this and it will be implemented in next update. March 22, 2019
- What are the different payment methods available? As of now, we only support Card payments. You can use both debit card and credits card for the payments. March 22, 2019
- How to change the Billing address? You can add a separate Billing address for your payment. You can do that from Account Settings -> USE A DIFFERENT ADDRESS FOR BILLING? March 22, 2019
- How to merge two different Outreachplus accounts? As of now, we do not have an option to merge two different Outreachplus accounts. March 22, 2019
- How to cancel the subscription without deleting the data? We do not have an option to keep the data after cancelling the subscription as it violates the GDPR. We will implement a feature to... April 05, 2019
- How to remove the credit card details from Outreachplus? The credit card details are automatically removed when you unsubscribe. We do not have an option to remove the credit card details for... March 22, 2019
- Do you have Affiliate program? As of now we do not have an Affiliate program. March 22, 2019
- How many users can I add to Team/Agency account? For now, you can add up to 15 additional users. We plan on expanding it for Agency accounts. March 22, 2019
- I have lost access to the email address I used to sign up for OutreachPlus. How can I change my logi Any account related issue will be handled via our support team. Just open a support ticket by sending an Email to... March 22, 2019
- How many Email account can be linked to the OutreachPlus at a time? You can link one email account to Solo plan, while Multi-User and Agency plans support unlimited accounts. March 22, 2019
- How to downgrade my Outreachplus account? As of now, we only support account upgrade, the Outreachplus account cannot be downgraded. March 22, 2019
- Where can I find my invoice? You will find the invoices under the "Billing" tab in the Outreach tool June 05, 2019
