19 Articles
- How to stop or modify a campaign ? All campaign-related actions are done on Campaign screen. If you want to stop a running campaign, you can do so by toggling the button... March 22, 2019
- How to archive campaigns? The option to archive campaigns is only available in Team/Agency plan. Follow the below steps to archive your campaigns: - Login to... March 22, 2019
- Will deleting a campaign remove my prospects? Deleting a campaign will not remove prospects added to your OutreachPlus account. March 22, 2019
- How to add links and track link clicks? Link tracking can be enabled on Step 2 of our Campaign Wizard. After that, on Step 4, you need to select text (or merge code) you want... March 22, 2019
- How to reach out to prospects via Contact Form? If you don’t have an email for a prospect, we offer an option to reach out via Contact Form. While adding a prospect on step 3, simply... March 22, 2019
- How can I add photo (image, logo, etc..) to my signature? To add image to your signature, follow the below instructions: 1. Go to https://app.outreachplus.com/emailaccounts to see the list of... March 22, 2019
- Can I export the undeliverables to a CSV file to allow me to update my CRM and remove people from th Not at the moment, but we will be adding this feature shortly. March 22, 2019
- Is it possible to reorder or change Emails without having to clone a sequence and start new one? You can modify emails, follow-ups and all campaign settings if you edit a campaign. Note that changes won’t affect prospects that were... March 22, 2019
- Does OutreachPlus provide a micro overview of my Email campaigns? Yes, our tool provides a micro overview of email campaigns. March 22, 2019
- My merge codes are not showing! What is going on? When merge codes (aka merge fields, aka variables) are not showing, it can only mean one thing - no data. Simply put, those contacts do... March 22, 2019
- How do I add contact to an existing campaign? Sometimes you will want to add prospects to campaigns that are already running. You can simply edit the campaign, proceed to step 3 and... March 22, 2019
- How do I import my CSV or XLS? This is a file with a list of contacts/websites you already prepared. You specify the file name, the delimiter used (i.e. are fields... March 22, 2019
- How can I adjust sending times of my campaigns? When you are creating or editing your Campaign, you have an option to adjust sending times on Step 2 of our Campaign Wizard: Once you... April 02, 2019
- How to include image in the email? You can include image URL in your email but will be unable to directly upload the image. Follow the below steps to include the image... April 26, 2019
- What happens to the campaigns when my account is cancelled? In case, your account expires in the middle of a campaign, all the outgoing emails are immediately stopped. You will still have access... May 23, 2019
- My CSV file isn't being accepted Here are some common reasons a CSV file may cause problems: The first row of the CSV file will be the header, so make sure the heading... May 23, 2019
- How to disable click or open tracking The option to disable tracking of link clicks is available in the 2nd stage of campaign configuration May 23, 2019
- How Do I Ensure that the Text From the First Email Appears in Subsequent Emails? When you create a follow up in the 4th step of the campaign, you will get an option to "Include Previous Email" in the follow up, which... June 03, 2019
- How to filter prospects who did not open email and move them to a duplicate campaign? You will be able to see the prospects that have not opened your email under the Campaign progress option. Instead of creating a new... June 04, 2019
